Terms and Conditions

Last updated: 8 August 2025

Welcome to London Spine Health. These Terms and Conditions govern your access to and use of our website and services. By visiting our site or booking a consultation, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. About Us

London Spine Health is a private specialist clinic offering consultations, diagnostics, and advanced treatment for spinal conditions. The services are provided by registered medical professionals, including Consultant Spinal Neurosurgeon Mr Irfan Malik.

2. Medical Disclaimer

All content provided on this website is for informational purposes only and should not be interpreted as medical advice. It is not a substitute for professional medical diagnosis or treatment. You should always seek the advice of a qualified healthcare provider regarding your condition.

3. Appointments and Cancellations

  • Consultations must be booked in advance via phone, email, or online (where applicable).

  • If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance.

  • Late cancellations or missed appointments may be subject to a cancellation fee.

  • Appointments are subject to availability and confirmation.

4. Fees and Payment

  • All consultation and treatment fees will be discussed and confirmed prior to booking.

  • Payments must be made at the time of the appointment or as per agreed terms.

  • We accept bank transfers, major credit/debit cards, and approved health insurance where applicable.

  • You are responsible for confirming coverage with your insurance provider before treatment.

5. Use of Website

By accessing this website, you agree to:

  • Use the website for lawful purposes only

  • Not engage in any activity that disrupts or interferes with our systems

  • Not reproduce or distribute any content without our written consent

  • Not attempt to gain unauthorised access to any part of the website

6. Intellectual Property

All content on this website, including text, images, logos, and videos, is the intellectual property of London Spine Health unless otherwise stated. Unauthorised use, copying, or reproduction is prohibited.

7. Limitation of Liability

While we aim to ensure all information on this website is accurate and up-to-date, we do not guarantee it is error-free. We are not liable for any direct or indirect losses arising from the use or inability to use this website or its content.

8. External Links

This website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for their content or practices. Visiting such websites is at your own risk.

9. Privacy

We are committed to protecting your personal data. For more information on how we collect, store, and use your information, please refer to our Privacy Policy.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the site and services implies acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these terms, please contact:

London Spine Health
📧 Email: pa@londonspinehealth.com
📞 Phone: +(44) 20 7390 6000